I was so relieved I expressed my gratitude regarding how everyone involved was so professional and graceful! I can’t say enough good things about my experience (this is lengthy enough to read as it is LOL). I had to hesitate a bit before I finalized because I had to question myself as to what I could possibly be missing? I missed nothing. He made it a pleasurable process, I couldn’t believe how smooth this had been going up to this point. I Pre-Ordered my car, and it was the most pleasurable, non-pressure purchase I have ever made in decades of buying cars!įast forwarding to the notice that my car was ready for pickup, I was VERY anxious! I spent a lot of time going through the numbers and paperwork thinking this has gone too easy, I must prepare myself for the fight when I get to that finance office! I went in ready, I was introduced to Shawn and he was very polite and professional, he went through some options that were available for purchase (as expected), such as warranties, maintenance contracts etc, and at no time did he PUSH. At this point, I’m am still waiting for the problems to arise, they simply never occurred. Fast forwarding, we negotiated a bit on the Tradein value, and we came to an appropriate agreement. I provided him with the best quote I received from a competitor and without hassle, it was reviewed by the sales manager who came back to talk to me for a couple of minutes and agreed to match it. I sat down with Pat Kelly again and we started discussing the potential for either purchasing the one that was on the lot or Pre-Order.
All went well, I was introduced to quite a few people that were also intrigued with the new model and were ALL very kind. I received a notice and scheduled a visit for the test drive. I left there anticipating maybe the next visit the sharks would be out. I provided my info and they thanked me for stopping in and looked forward to serving me in the near future. He introduced himself to me, asked me a few questions and wanted to know if I wanted to be notified when the test drive was available.
The sales manager came over (I’m saying to myself, HERE WE GO!). I advised him I was interested, but not ready to commit until I could schedule a test drive. I met with Pat Kelly who graciously and calmly assisted me with all my questions. I went there and reviewed it, but it was not available for a test drive at the time as I recall. After a couple of months, I went to Patriot because they were scheduled to have a demo onsite. I ultimately solicited about 6 dealerships for a quote. The short version is, I was very interested in the Subaru Ascent that was not yet released. Patriot Subaru deserves one as well! I have pretty much been through the gutters myself when it has come to car dealerships, I simply hate going to them! I spent the last 8 months doing a lot of test driving and research for my next new car. Patriot Subaru deserve I don’t typically take the time to write a review, I have only written one in the past because they were well deserving of one. Smoothest Purchase in Decades! I don’t typically take the time to write a review, I have only written one in the past because they were well deserving of one.